Job Description

Description

The Administrative Assistant is a hybrid role responsible for ensuring the efficient daily operations of our Los Angeles corporate office while also supporting the end-to-end recruitment and onboarding process for new employees. This role balances hospitality, logistics, and administrative functions with hands-on recruiting support, making it essential to both the employee experience and company culture.

Position Description:

Office Coordination – LA Corporate Office 

• Open the LA office daily and maintain readiness for staff and visitors
• Maintain daily refreshments, including brewing morning coffee
• Manage office supply orders (via Amazon, 2x per month) and maintain supply inventory
• Keep office merchandise inventory organized and up to date
• Ensure cleanliness and functionality of common areas and workstations
• Manage parking validations and office security badge requests

• Submit badge requests via Prism for LA Corporate Office employees
• Print and issue badges for other CA offices using in-house equipment

• Assign and prepare workstations/offices for new employees:

• Update global office floor plan

·Print and post name/title signs on office doors

Office Events & Engagement

• Coordinate catering for ECM, PE, and other departments as needed
• Support event catering logistics with Katie Olsovsky for E-Team/Principal meetings
• Manage monthly birthday celebrations:

• Post birthday list on the refrigerator
• Order cake or cupcakes for the team

New Hire Experience

• Conduct office safety tours for new LA Corporate Office employees
• Coordinate welcome sends through Pinnacle:

• Prepare and ship onboarding boxes
• Order and distribute Nike Dry-Fit shirts for ECM employees

Recruitment Administrative Assistant 

• Assist in all phases of the recruitment process with special attention to:
• Scheduling, communicating, and working with candidates and interviewers to schedule employment interviews and case studies
• Facilitate interview days when candidates are interviewing at our corporate offices (currently remote)
• Posting of positions and identifying posting opportunities
• Assisting in reviewing and prescreening resumes
• Tracking candidates and positions through appropriate HRIS databases
• Tracking and reporting candidate application status, hiring metrics, and recruiting activity in a timely and efficient manner
• Distributing recruiting and interview materials to employees and managers
• Drafting and sending offer letters

• Assist in all phases of the new hire onboarding process, including sending new hire onboarding documents, welcome communication,s and facilitating in-person or remote training days
• Maintain employee records, including personnel files and electronic HRIS records
• Analyze and help document current processes, identify improvement opportunities, develop new processes and execute recommendations

• Carry out other duties, tasks, and projects as assigned

Qualifications

• Proven ability to manage multiple tasks and deadlines in a fast-paced environment
• Excellent communication and interpersonal skills
• Strong organizational and project coordination abilities
• Familiarity with recruiting platforms, HRIS systems, and tools like Prism and Pinnacle
• Professionalism, discretion, and a service-oriented mindset
• Prior experience in administrative, office management, or recruiting roles preferred
• B.A, B.S. Preferred 

Benefits: 

As a firm passionate about health care, we’re deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities and a paid parental leave program. You can learn more about our benefits offerings here: https://copehealthsolutions.com/careers/why-cope-health-solutions/. 

About COPE Health Solutions
COPE Health Solutions is a national tech-enabled services firm powering success for health plans and for providers in risk arrangements. Our comprehensive NCQA certified population health management platform and highly experienced team brings deep expertise, experience, proven tools, and processes to improve financial performance and quality outcomes for all types of payers and providers. CHS de-risks the roadmap to advanced value-based payment and improves quality and financial performance for providers, health plans and self-insured employers. For more information, visit CopeHealthSolutions.com. 

To Apply: 

To apply for this position or for more information about COPE Health Solutions, visit us at https://copehealthsolutions.com/careers/open-positions/.

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