Job Description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:
• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few and many more, please inquire for more details.

One of the premier luxury resorts in San Antonio, La Cantera reimagines its ranch roots through 496 rooms, 34 boutique-style Villas, and an exclusive adults-only floor. Overlooking 550 acres of The Texas Hill Country, La Cantera has become one of the most sought after San Antonio resorts. At La Cantera, sophistication meets relaxation. Every experience provides the opportunity to discover something new. From our 25,000 sq. ft destination spa, Loma de Vida Spa & Wellness, a championship golf course, guests can immerse themselves in the San Antonio scenery. Unlike other Hill Country resorts, La Cantera invites the peaceful Hill Country ambiance into every space.

* This is a Seasonal Position that will end no later than October 2024*

The Bartender is responsible for mixing and serving drinks to guests. They will ensure legal age limits for all alcohol consumption. The Bartender assists in maintaining the La Cantera Resort and Spa Standards.

The Bartender shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the La Cantera Resort and Spa Culture as well as promoting La Cantera Resort and Spa as both the Destination and Employer of Choice!

ESSENTIAL JOB FUNCTION:

• Maintains a commitment to customer service and guest satisfaction.
• Mixes ingredients to prepare cocktails and other beverages according to recipe.
• Maintains cleanliness of walk-ins and reach-ins.
• Adheres to all La Cantera Resort and Spa policies.
• Ensures cleanliness of bar and glassware.
• Takes food and beverages orders, using POS system to ring items in.
• Ensures opening, ongoing and closing side work is complete and signed off by a manager on duty
• Counts money in cash drawers at end of shift to ensure the amounts are correct and there is adequate change.
• Ensures end of shift bank is balanced with appropriate procedures followed in daily drop.
• Obtains credit cards to begin tabs.
• Must ensure bookkeeping and proper payment is received.
• Maintains season liquor, beer and wine pars.
• Responsible for daily requisition completion.
• Properly reports tips and hours at the end of each shift using the proper documents for recording.
• Ensures supplies/fresh ingredients are properly stocked before, during and after shift.
• Checks identification to verify age requirements for alcohol purchase/consumption.
• Offers menu advise and suggestions to guests.
• Assists the restaurant team as needed.
• Maintains a strong knowledge of beverage trends.
• Resolves guest issues promptly and with great care and effectiveness.
• Provides general resort information for guests.
• Offers warm and sincere welcome/farewell for all guests of La Cantera Resort and Spa.
• including use of guest name & good eye contact with each guest.
• Maintains an up to date working knowledge of all resort amenities as well as any special events.
• Interacts with resort staff in a professional manner, assisting other departments with necessary information.

• High school diploma or equivalent.
• Current Food Handler Certificate and TABC.
• Prior hospitality experience preferred. 
• At least one year high volume restaurant serving experience preferred.
• At least one year food & beverage experience preferred.
• At least 6 months POS system experience preferred. 
• Adequate wine, beer and mixed drink knowledge preferred.
• Must be at least 21 years of age.

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