Job Description

F762
Is This YOU? Then We Want to Meet You!
At least 1 year and above years of experience
Omnichannel agent that can support live chat, email, SMS, and Social Media.
Base language is English, proficient in both verbal and written communications
Agents are available as well for administrative tasks
Agent profile: Voice only. Will be required to meet with clients via video meetings to troubleshoot issues
Uses Salesforce and RingCentral for CRM needs.
Important: Entra ID experience and a basic understanding of SQL scripts.
If this sounds like you, then you’re just who we’re looking for to join our team!
Who We Are
At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.
Your Mission Will Be To
A welding and pressure design company. Works on oil refineries and tanks to make sure these vessels are up to code and offers software to engineers on site.
Receives around 280-300 inquiries a month.

Tech Checklist – Gotta Have It!
Software/platforms required: Microsoft Azure, Salesforce, RingCentral, Slack, Zoom, Google Video Meeting
Ready to use your skills to deliver top-tier service in a fast-paced and supportive environment?
Click Here - Your First 30-60-90 Days at LTVplus: What to Expect
Note: Only shortlisted candidates will be contacted.
HOOP: 5 am-7 pm CST
Kindly be reminded that the training duration is 8 hours.

Job Tags

Full time, Remote work, Worldwide,

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Full-Time Technical Support Agent for A Welding and Pressure Design company Job at LTVplus, Brandon, FL

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