Job Description

About Us:  

At The Neiders Company, we’re more than just property managers—we’re dedicated to creating exceptional living experiences for our residents. Our diverse portfolio includes properties in challenging neighborhoods that demand creativity, perseverance, and unwavering dedication to legendary customer service. As part of our team, you’ll have the opportunity to help prospective residents find their perfect home—even in the most demanding environments—while making a meaningful difference in their lives.

Job Overview: As a Leasing Agent for our apartment homes in a challenging location, you’ll be at the forefront of attracting and retaining residents. You’ll showcase our properties, address resident inquiries, and guide them seamlessly through the leasing process. This role requires adaptability, resilience, and a passion for delivering exceptional service every step of the way.

Key Responsibilities:

Accountability

• Own the leasing process from start to finish, maintaining thorough records of interactions and lease agreements.
• Follow leasing policies and fair housing regulations to ensure compliance and reduce risk.

Legendary Customer Service

• Provide world-class customer service to prospective and current residents, building trust through prompt, effective communication.
• Conduct engaging property tours, highlighting features and amenities that best meet prospective residents’ needs.

Marketing and Outreach

• Create and implement marketing strategies to drive leasing traffic, using both traditional and digital channels.
• Build relationships with local businesses and community leaders to generate referrals and promote our properties.

Lease Administration

• Assist prospective residents with applications, screenings, and lease agreements, ensuring accuracy and compliance.
• Coordinate smooth move-in and move-out processes to create a positive experience for residents.

Qualifications:  

• High school diploma or equivalent (additional training in sales, marketing, or real estate is a plus!) 
• 2+ years of experience in leasing, sales, or customer service, ideally in multifamily housing 
• Excellent interpersonal and communication skills—able to build rapport with people from all walks of life 
• Resilient and adaptable in challenging environments, with a solution-focused attitude 
• Working knowledge of fair housing laws and leasing best practices 
• Proficient in Microsoft Office and property management software 
• Reliable transportation and valid driver’s license

Benefits and Perks: We know that benefits matter! We’re proud to offer:

• Full suite of Medical, Dental, and Vision benefits
• Matching 401K
• 15 days of PTO
• 6 paid holidays + 1 floating holiday (Veteran’s Day or the day after Thanksgiving)
• Housing discounts at TNC properties
• Perks and rewards through Nectar & Gifted
• Employee Assistance Program
• Opportunities for advancement
• Supplemental discounts through MetLife

Join Our Team:  

If you’re a dynamic Leasing Agent who’s excited to provide exceptional living experiences—even in the toughest neighborhoods—we’d love to hear from you! Join a team that values accountability, integrity, and legendary customer service.

Let me know if you’d like any further adjustments!

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