Patient Care Coordinator Job at Allmed Staffing Inc, Rockville Centre, NY

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  • Allmed Staffing Inc
  • Rockville Centre, NY

Job Description

Job Title: Patient Care Coordinator (APCC)
Location: Optum
Schedule: Monday – Friday, 8:00 AM – 6:00 PM
Dress Code: Business Casual

Position Summary:
We are seeking a detail-oriented and customer-focused Patient Care Coordinator (APCC) to join our team at Optum. The Patient Care Coordinator serves as the first point of contact for patients and plays a vital role in ensuring a smooth and positive experience. This role requires strong organizational skills, professionalism, and experience working with Electronic Medical Records (EMR).

Key Responsibilities:

  • Greet and assist patients in a courteous and professional manner.

  • Answer and direct incoming phone calls.

  • Check patients in and out of appointments.

  • Verify insurance coverage and eligibility.

  • Collect copayments and maintain accurate records.

  • Schedule and manage patient appointments.

  • Ensure compliance with all front desk policies and procedures.

  • Collect and update patient demographic information.

Qualifications:

  • Prior experience working with EMR systems is required.

  • Strong communication and interpersonal skills.

  • Ability to multitask and remain organized in a fast-paced environment.

  • Customer service experience in a medical or healthcare setting preferred.

Job Tags

Casual work, Monday to Friday,

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