Print Operator Job at Ricoh, Mazomanie, WI

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  • Ricoh
  • Mazomanie, WI

Job Description

Position Profile:

The Field Representative I provides operational support in a fulfillment center, handling high-volume printing, inserting, copying, shipping/receiving, and mail distribution. This role also includes equipment maintenance, quality control, and white-glove mail handling. The position operates in a multi-shift environment, including weekends.

Key Responsibilities Print & Mail Operations:

  • Operate high-volume continuous feed or cut sheet printing equipment.
  • Perform inserting tasks using high-speed commercial inserters.
  • Handle copying, binding, finishing, and quality control of print jobs.
  • Sort, distribute, and apply postage to incoming/outgoing mail and faxes.
  • Assemble and sort individual mail pieces by hand for USPS mailing.

Equipment Maintenance & Support:

  • Maintain and troubleshoot copier and related equipment.
  • Clear paper jams and report technical issues.
  • Maintain daily meter and service logs.

Shipping, Receiving & Inventory:

  • Ship and receive products and supplies.
  • Maintain inventory records and supply levels.
  • Use equipment such as shrink-wrap machines, paper cutters, bindery tools, and postage meters.

Customer Service & Administrative Support:

  • Respond to customer inquiries and coordinate service calls.
  • Deliver completed jobs to designated locations.
  • Perform filing, archiving, and document purging.
  • Set up meeting and conference rooms as needed.

Qualifications:

  • High school diploma or GED required.
  • 2–3 years of related work experience preferred.
  • Valid driver’s license and minimum auto insurance coverage required.
  • Experience in high-production print environments preferred.

Skills & Abilities:

  • Knowledge of copier and related equipment.
  • Understanding of shipping/receiving procedures.
  • Basic electronics knowledge preferred.
  • Strong troubleshooting and problem-solving skills.
  • Excellent verbal communication and customer service skills.
  • Ability to work independently and manage multiple tasks.

Working Conditions:

  • Exposure to copier/fax noise, toner, and varying temperatures.
  • Physical activity including standing, walking, bending, and lifting up to 50 lbs.
  • Occasional overtime, including nights and weekends.
  • Potential exposure to weather when moving between buildings.

About Ricoh:

Mission and Vision At Ricoh, we empower individuals to find Fulfillment Through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future. We're empowering digital workplaces, connecting people to information fast and conveniently - and improving communication, efficiency and creativity.

Job Tags

Full time, Work experience placement, Shift work, Night shift,

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